GBS Technical Support
At GBS, our goal is to provide comprehensive, problem-solving technical support in the quickest time frame possible. Our technical staff has the experience, the knowledge and the patience to guide any level of client through the most trivial to the most difficult aspects of system use or diagnostic problem solving.
At GBS, we handle our technical support the most efficient way possible. We don't ask our users to sit on hold while waiting for a technician that may or may not be able to answer your question. Instead, we ask that you leave a message that is then routed to the technician that can best answer your question. Our staff will return your call, often in a matter of minutes. You are able to get back to your work and we are able to “triage” your call to give you the quickest and most efficient response.
GBS Technical Support is available between the hours of
8am and 5pm Mountain Time
Leave a detailed message, including your Subscriber Number and you will be contacted by the best available technician
Please include Subscriber Number with any email correspondence
Submit Tech Support Ticket
This is our preferred method of contact
Launch Remote Support Application
Use ONLY when instructed to do so by GBS Technical Support. Remote Support cases launched without the direction of a GBS technician will be ignored.