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SYSTEM CAPABILITIES AND FEATURES

DEMONSTRATION SYSTEMS

ORIENTATION VIDEOS WITH “VOICE-OVER” NARRATION

DETAILED INFORMATION BOOKLET

PRICING AND ORDER FORMS

ADDITIONAL MODULES

THE FOUR VERSIONS OF AGENCY EXPERT

REMOTE ACCESS CAPABILITY

EXAMPLES OF SCREENS AND REPORTS

SIDE-BY-SIDE COMPARISONS TO THE COMPETITION

IMPORTANT “SHOPPING TIPS”

CONSIDERING A “WEB-BASED” SYSTEM?  LEARN MORE HERE...

 

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TRAINING AVAILABLE

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GBS, INC. REFERRAL POLICY

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THE FOUR VERSIONS OF AGENCY EXPERT

The MGA (Managing General Agency) Version:
The MGA (Managing General Agency) version of AGENCY EXPERT contains ALL the features and functions described below. For a General Agency which deals in high volume and the management and tracking of a large number of field-/sub-agents and also services, manages, and recruits sub-agents; special capabilities such as the sending of Mass/Broadcast e-mails, automated agent licensing and carrier appointment cross-checking, advanced underwriting tracking, a TAPI Interface giving Automatic “Screen Pop” of the caller’s record via Caller ID, the Capability to Maintain Multiple Databases and the many additional features will guarantee a higher level of efficiency and thus a greater level of servicing and production.

NOTE: Purchase of the MGA Version also includes any three (3) additional modules
of the purchaser’s choosing.

The GA (General Agency) Version:
The GA (General Agency) version of AGENCY EXPERT contains all the features and functions described below less those available only through the MGA Version. For a General Agency which services, manages, and recruits sub-agents; special capabilities such as full commissions accounting (including calculation of commissions payable to sub agents, Claims Tracking, check printing, commission projections and 1099 generation), full Work-Flow automation with Job Manager and Task Manager, agent management and quote tracking will be a welcome addition to the standard operating procedures of the agency staff.

The Standard Version:
For the single producing agent or smaller agency which does not require the capability to pay out commissions and/or track a field force of sub-agents, the Standard version of AGENCY EXPERT will best fit your needs. Though not allowing the capability to automatically calculate and disperse payable commissions to sub-agents, the Standard version of AGENCY EXPERT will allow you to track commissions not received and outgoing splits (for those few cases that you do split commissions on). The Standard version will encompass almost every capability outlined in this booklet save most of the capabilities/functions which are most often required by a General Agency or large brokerage operation.

The Agent Partner Version:
The Agent Partner version of AGENCY EXPERT is for those agents/agencies which do not require any agent management or commissions accounting/tracking capabilities whatsoever. The Agent Partner version is a very simple and straight forward contact management program used to track clients, prospects, policies, notes, etc. without the extensive features found in the GA and Standard versions of AGENCY EXPERT. For those agents/agencies which are smaller and/or do not require all the capabilities found in this booklet, the Agent Partner may be your best solution.

Description of Capability/Feature

AP Version

Std. Version

GA Version

MGA Version

Tracks Individuals and Groups

a

a

a

a

Tracks Clients and Prospects

a

a

a

a

Tracks ALL LINES of Insurance and Investments Including Property/Casualty

a

a

a

a

Remote Access via Windows Remote Desktop (additional module) or any other Remote Access Tool

a

a

a

a

Tracks Employee Census

a

a

a

a

Tracks Advisors and Contacts

a

a

a

a

Records and Prints Unlimited Number of Notes

a

a

a

a

Generates Policy Renewal Reports

a

a

a

a

Generates Reports through Searches of Any Field(s)

a

a

a

a

Electronic Document Filing System

a

a

a

a

Import Carrier Downloads (Assuming Proper File Format Provided From Carrier)

a

a

a

a

Transactional Filing

a

a

a

a

Link to LaserApp Software (via Third Party Software Link)

a

a

a

a

Link to QuikForms Software (via Third Party Software Link)

a

a

a

a

Address Book

a

a

a

a

Link to Quickbooks and Quickbooks Pro (Versions 2003 and Higher)

a

a

a

a

Summary View Capability

a

a

a

a

32-Bit Development

a

a

a

a

Document Scanning/Imaging Capability (Additional Module)

a

a

a

a

Capability to View All "Attachments" to Any Record

a

a

a

a

Multi-Tier Design (Including Web Browser

a

a

a

a

Palm Pilot Synchronization (Additional Module)

a

a

a

a

Advanced Policy Default Capabilities

a

a

a

a

Display Reports on Your Website from Data Compiled Within AGENCY EXPERT

a

a

a

a

Capability to Save Rate History Information

a

a

a

a

Commission Split Defaults Capability

a

a

a

a

Custom Screens Module (Additional Module)

a

a

a

a

Postal Bar-Coding Printed on Letters and Mailing Labels

a

a

a

a

Spell Checking Capability in Note Keeping

a

a

a

a

Month- and Day-at-a-Glance Viewing

a

a

a

a

Daily Planner "Drag and Drop" Capability

a

a

a

a

Ability to Attach Notes to Multiple Records

a

a

a

a

Capability to Import Investment Transaction Downloads from Broker Dealers and/or Carriers

a

a

a

a

Tracks Submitted/Pending Cases Through Underwriting

a

a

a

a

Tracks and Reports on Pending Cases

a

a

a

a

Tracks Insurance and Investment Products and Home Office Contacts

a

a

a

a

Tracks Carriers and Administrators

a

a

a

a

Capability to Import Group Census Data

a

a

a

a

Links Policies if/When Applicable

a

a

a

a

Allows for Database Mass Updates

a

a

a

a

Off-Site Data Storage and Backup (Via 3rd-Party)

a

a

a

a

Multiple Database Capability (Additional Module)

a

a

a

a

Send and Receive E-mails Seamlessly via MS Outlook

a

a

a

a

Automatically Link Incoming and Outgoing E-mails to Records

a

a

a

a

Call Tracking and Document Tracking

a

a

a

a

Capability to Create “Electronic Forms” from any “Hard-Copy” or .PDF document(s) (Additional Module)

a

a

a

a

Automatic FAX Capability

a

a

a

a

Fully Networkable

a

a

a

a

Database Backup Capability

a

a

a

a

Imports Data from Outside Databases

a

a

a

a

Create Custom Screens and Add New Tabs (Additional Module)

a

a

a

a

Batch/Mass Merge Document Printing

a

a

a

a

Creates Ad Hoc/Custom reports

a

a

a

a

Generates Callback Reports

a

a

a

a

Generates Mass Mailings

a

a

a

a

Prints Letters

a

a

a

a

Allows Customization of Fields

a

a

a

a

Automatic SIC and NAICS Lookup

a

a

a

a

Automatic City, State and County lookup based on Zipcode

a

a

a

a

Links Agents to Clients and Policies

a

a

a

a

Links Related Individuals

a

a

a

a

Tracks any Line of Insurance and/or Investments

a

a

a

a

Tracks Investment Transaction History

a

a

a

a

Reports on Net Gain/Loss of Portfolio

a

a

a

a

Allows Default Entry of Policy Benefits and Commission Splits

a

a

a

a

Allows Mass Updating of Investment Product(s) Current Value

a

a

a

a

Allows Full Customization of Benefit Tracking Screens

a

a

a

a

Allows New Product Types (lines) to be Added

a

a

a

a

Interactive On-Line Help

a

a

a

a

Tracks Submitted/Pending Cases Through Underwriting

a

a

a

a

Tracks and Reports on Pending Cases

a

a

a

a

Tracks Insurance and Investment Products and Home Office Contacts

a

a

a

a

Tracks Carriers and Administrators

a

a

a

a

Links Individuals to Their Employers

a

a

a

a

Allow Clients to View and Update Census and Individual Record Data on-line (Additional Module)

a

a

a

a

Automatic Dial Capability

a

a

a

a

Call Tracking and Document Tracking

a

a

a

a

Password-Based Security System

a

a

a

a

Mass/Broadcast FAX Capability (Additional Module)

a

a

a

a

Allows Database Access by Remote Offices via Internet

a

a

a

a

Ability to Tag Employees Covered by Specified Policies for a Group

a

a

a

a

Imports Data from Outside Databases

a

a

a

a

TOLL-FREE 1-800 Line Support

a

a

a

a

Database Synchronization of Laptop With PC (Additional Module)

a

a

a

a

Full Exporting Capability (Over 30 Formats)

N/A

a

a

a

Tracks Agents and Agencies

N/A

a

a

a

Tracks Agent/Agency Production

N/A

a

a

a

Tracks Agent Licensing, Appointments and CE Classes

N/A

a

a

a

Tracks E&O Policies

N/A

a

a

a

Tracks Agent/Agency Links and Hierarchies

N/A

a

a

a

Work Flow Automation System
(“Task” Entry Module)

N/A

a

a

a

Tracks and Reports on Commission Not Received

N/A

a

a

a

Tracks Incoming Commission Based on Schedules

N/A

a

a

a

Tracks and Allows Commission Split Defaults Entry

N/A

a

a

a

Allows Tracking and Defining of Outgoing Split Defaults

N/A

a

a

a

Allows Tracking of Target Versus Excess Commission

N/A

a

a

a

Predicts and Projects Commission to be Received

N/A

a

a

a

Allows Importing of Commission Transactions

N/A

a

a

a

Tracks and Reports on Expected Commission to be Received

N/A

a

a

a

Tracks Unlimited Number of Splits to Unlimited number of agents per Case

N/A

a

a

a

Automatically Calculates Commission Payable to Sub-Agents/-Agencies

N/A

N/A

a

a

Import Carrier Downloads (Assuming Proper File Format of Source Data Provided from Carrier)

N/A

N/A

a

a

Import Commission Split Information (New Purchases and/or agents/agencies importing a new book of business)

N/A

N/A

a

a

Automatic Validation of Commission Transaction Entry

N/A

N/A

a

a

Automatically Calculates Year-End 1099s

N/A

N/A

a

a

Prints Commission Checks and 1099s

N/A

N/A

a

a

Right-Click Access to Receive Driving Instructions and Maps via Mapquest.com

N/A

N/A

a

a

Commission Reserve Accounts

N/A

N/A

a

a

Full Work Flow Automation with Job Manager and Task Manager

N/A

N/A

a

a

Commission Importing Capability

N/A

N/A

a

a

Import Carrier Downloads (Acceptable file formats: .CSV, Comma-Delimited, .TXT, XMLife, ASCII and More)

N/A

N/A

a

a

Claims Tracking

N/A

N/A

a

a

Tracks Field Support Overhead (Proposal Generation) versus Agent Production

N/A

N/A

a

a

Calculates and Prints Commission Statements

N/A

N/A

a

a

Calculates and Posts Commission payable to Sub-Agents/-Agencies

N/A

N/A

a

a

Tracks, Calculates and Accounts for Commission Advances and Draws

N/A

N/A

a

a

Allows Defaulting of Expected Commission Amounts

N/A

N/A

a

a

Automatically Audits Commission Transactions

N/A

N/A

a

a

Automatically Audits Received Commission Payments

N/A

N/A

a

a

Full Quote Tracking

N/A

N/A

a

a

Commissions Tracking/Accounting for Multiple Agencies

N/A

N/A

a

a

Capability to Track and Account for Agent “Reserve Accounts”

N/A

N/A

a

a

TAPI Interface (Caller ID Lookup with “Screen-Pop” Feature)

N/A

N/A

N/A

a

Advanced Policy Underwriting Tracking Based on Client-Specific Variables

N/A

N/A

N/A

a

PC-Based “In/Out” Board to Track Employees Whereabouts

N/A

N/A

N/A

a

Mass Email Capability

N/A

N/A

N/A

a

Capability to Perform Mass Updates of Outgoing Commission Payment Scenarios

N/A

N/A

N/A

a

Licensing and Appointments Cross-Checking for Agent Eligibility

N/A

N/A

N/A

a

Capability to Accept Incoming FAXes

N/A

N/A

N/A

a

FAX Server (Network Mass FAXing Capability)

N/A

N/A

N/A

a

NOTE: Purchase of the MGA Version also includes any three (3) additional modules of the purchaser’s choosing.  The available Additional Modules are shown below.

Advanced Scanning Module
Electronic (.PDF) Forms Module
RFP (Request for Proposal) Module
Palm Pilot and Laptop Synchronization Modules
Custom Screen Building Module
Advanced Scanning Module
Multiple Database Module
MassFAX
ACORD Forms, Claims Tracking and Accepts Carrier Downloads
Network FAX Module
General Accounting Module - Link to Quickbooks/Quickbooks Pro
MS Outlook Synchronization Module
PRIORITY-LEVEL TECHNICAL SUPPORT (a $500/year value

The Facts: On-line Databases and
HIPAA-Compliance...